Privacy Policy

Effective Date: March 2026

Welcome to SM Seaside Arena (https://www.smseasidearena.com/). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Introduction

SM Seaside Arena is a digital platform providing information about events, venue updates, and services related to the arena located in Cebu City, Philippines.

We are committed to protecting your personal data in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Contact details (if submitted via forms)

b. Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited and time spent

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic
  • Personalize user experience

You may disable cookies via your browser settings.

3. How We Use Your Information

We use collected data to:

  • Provide and improve website functionality
  • Respond to inquiries or support requests
  • Send updates about events, schedules, and announcements
  • Analyze user behavior and website performance
  • Ensure security and prevent fraud

4. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Service providers such as hosting, analytics, and email tools
  • Event partners and organizers, if applicable
  • Government authorities when required by law

All data sharing is handled securely and in compliance with applicable laws.

5. Data Storage and Security

We implement industry-standard security measures including:

  • Secure servers and encrypted connections (HTTPS)
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities

While we take reasonable steps to protect your data, no system is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites, such as ticketing platforms or sponsors.

We are not responsible for the privacy practices of these external sites. We encourage you to review their policies separately.

7. Your Rights Under the Philippine Data Privacy Act

As a user, you have the right to:

  • Be informed about data collection
  • Access your personal data
  • Correct inaccuracies
  • Object to processing
  • Request deletion or blocking
  • Withdraw consent

To exercise your rights, contact us using the details below.

8. Data Retention

We retain your information only as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal obligations
  • To resolve disputes and enforce agreements

9. Children’s Privacy

This website is not intended for users under 18 years old.

We do not knowingly collect personal data from minors without parental consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Effective Date.

11. Contact Information

If you have questions about this Privacy Policy, you may contact us:

SM Seaside Arena
Cebu City, Philippines
Email: info@smseasidearena.com

12. Consent

By using our website, you consent to this Privacy Policy and agree to the collection and use of your information as described.